REFUNDS
If for any reason you are not satisfied with any purchases you make from this site simply return your purchase in their original condition within 14 days for a full refund. Sorry we cannot refund freight charges on delivery and return of goods.

GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product which demonstrates reasonable evidence of breakage to us for assessment.

METHOD OF REFUNDS
Lost Forests will refund to your credit card,direct debit to your account, or we can post a cheque or international money order.

HOW TO MAKE A RETURN
All we ask is that you print and fill in the Returns Form PDF and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.
Our Postal Address:
72 Milton Parade,

Malvern,

Victoria 3144 

Australia

Phone 613 98220790

To find out more, please Ask Us or Contact Us.